This is the Refund Policy (hereinafter referred to as the “Policy”) of Honeystone, LLC (“Honeystone, LLC”) and is applicable when any course is purchased on our website - honeystone.io
(hereinafter referred to as the “website” or “site”).All purchases made on the website are governed by this Policy, and all refund requests must be made in accordance with this Policy. Please read this carefully before purchasing any of our courses.This Policy shall be read in conjunction with our Terms & Conditions posted on our website.
1. ACCEPTANCE OF THIS POLICYBy purchasing our courses, you hereby represent that you have read, understood, and agreed to be bound by this Policy, and our Terms & Conditions, and any future updates and additions to these policies, as published from time to time at the website or as otherwise may be communicated to you.
2. PRICING DISCLAIMERWe reserve the right update our pricing from time to time at our sole discretion without any prior notice.
3. REFUNDa) Eligibility for Refund: Customers are eligible for a refund if they meet one of the following criteria:i. Full refund within 14 days: If you request a refund within 14 days of purchase, you are eligible for a full refund, no questions asked.
ii. Completion of all tasks and no desired result: If you completed all the tasks outlined in the course and did not achieve the desired result, you may be eligible for a refund. This applies to customers who made their refund request beyond the initial 14-day period. Refunds under this section will be at the discretion of the Company, evaluated on a case-by-case basis. b) Refund Request: To initiate a refund, please contact our customer support team at honeystone.io Clearly state your request for a refund and provide relevant details such as your order number, name, and contact information.c)
Task Completion Confirmation: If you are requesting a refund beyond the initial 14-day period, you will be required to demonstrate that you diligently completed all the tasks as instructed in the course. This may include providing evidence such as completed assignments, project work, or any other designated course requirements.d) Review and Verification: Our team will carefully review your refund request and the evidence provided to assess eligibility.
We may reach out to you for further clarification or documentation if necessary.e) Refund Decision: Upon reviewing your refund request, our team will make a decision based on the provided information and our refund policy. We will notify you of the decision via email or the contact information you provided during the refund request process.f)
Refund Issuance: If your refund request is approved, we will initiate the refund process. Refunds will be issued using the original payment method used during the purchase. Please note that the processing time for refunds may vary depending on your financial institution, but it generally takes around 5-7 business days.
4. GOVERNING LAW AND DISPUTE RESOLUTIONUnless provided by the relevant statute, rules, or directives applicable to the jurisdiction in which you reside, in case of any claims, disputes or controversies arising out of or in relation to the services, or this Policy, the same shall be dealt with as per the Governing Law and Dispute Resolution clause as mentioned in the Terms & Conditions posted on our website
.5. UPDATES TO THIS POLICYWe may add to or change or update this Refund Policy at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking this Policy periodically. Your use of our services after any amendments to this Policy shall constitute your acceptance to such amendments.Last updated on June 03, 2023.
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